Search by product name, SKU, size, or material. Select the required variant and quantity, then add the item to your cart. Review the products, seller, address, and shipping option before proceeding to checkout.
Help Center
How can we help?
Find answers about ordering, payments, shipping, returns, and project quotations.
Frequently Asked Questions
Quick answers to our customers’ most frequently asked questions.
Confirm the SKU, specifications, variant, selling unit, quantity, seller, delivery address, and shipping option before placing your order.
Available payment methods are shown during checkout. Select one of the available methods and follow the payment instructions for your order.
Check the order status and make sure you followed the payment instructions. For a manual bank transfer, upload your payment receipt from the order page so our team can verify it.
Open the Track Order page, then enter your order number and the requested verification details. The latest status will appear after your details are verified.
Open Track OrderYour tracking number will appear in the order details and tracking page after the shipment has been processed and the courier information is available.
Prepare your order number, product photos, and a description of the issue. Contact an official BOQ support channel so our team can review the request and supporting evidence.
Use a strong password, never share your credentials or verification codes, and make sure you access BOQ through its official website.
You can install BOQ directly from your browser without downloading it from the Play Store or App Store.
Android / tablet
- Open the BOQ website in Google Chrome.
- Tap Install App at the top of the page. If the prompt does not appear, open the Chrome menu and select Install app or Add to Home screen.
- Tap Install to confirm. The app icon will appear on your home screen.
iPhone / iPad
- Open the BOQ website in Safari.
- Tap the Share button in the Safari toolbar.
- Select Add to Home Screen.
- Tap Add to finish the installation.
Review the product name, SKU, size, material, variant, selling unit, and stock information on the product page. Contact the BOQ team if you need help confirming technical specifications.
Yes. Select Request a Quote or contact the BOQ team through an official channel with your product list, quantities, and project specifications.
BOQ supplies fasteners, fittings, industrial equipment, and related products for operational purchasing and project procurement.
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Need help with a project?
Our team can assist with bulk orders and project-specific technical requirements.
Still need help?
Our team is available through the following support channels.
Chat directly with our team during business hours.
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Business Hours
Monday–Saturday
08.00–17.00 WIB