BOQ Customer Care
Terms & Conditions
Product information
Customers are responsible for reviewing the product name, SKU, specifications, variant, selling unit, quantity, and selling company before confirming an order.
Prices and payments
Applicable prices, taxes, discounts, shipping fees, and totals are shown during checkout. Orders are processed according to payment status and stock availability.
Shipping and returns
Delivery estimates may change due to courier operations. Return requests remain subject to eligibility and the evidence required in the order flow.